FAQ’s

Who is consciously living?
Consciously Living is an independent company, with the intention of being a conduit of connecting consciously minded individuals with consciously minded businesses and organisations.  Our sole intention is to bring people and communities closer together.  List your business here.

I see my business online, but how do I claim it and make changes online?
If you see your business, there is a ‘claim your listing’ button on the header image of your existing free listing provided.  In order to claim your business listing, you must first sign up for a FREE Consciously Living account.  Simply click ‘claim your listing’ and follow the prompts to set up your free account.  From your dashboard, you can then either update your listing – image, contact details and copy.  Or choose to upgrade to a standard or premium option that provides you with additional features and inclusions.

How do I list my business?
From any page on this website in the top right-hand corner is the ‘Add a Listing’ button.  Simply click here and you will be asked to create a user profile and log in.  You will be guided through a simple step-by-step process, that provides full instruction and form fields to enter your details.  List your business and you will connect in minutes.

I have multiple businesses I would like to list.  Can I do this?
If you have more than one business to list, simply choose which level you wish to join Consciously Living with – Free, Standard or Premium.  Standard and premium listings allow you to add your listing to ‘multiple categories’.  You can choose to bundle all businesses as one, and list in multiple categories, but the limitation is that you can only enter one physical address/email and website per listing.

Your options for listing multiple business listings
Free listing option: If you wish to have a separate listing for each business, so that each listing has its own contact information – phone, email etc.  You simply add one businesses information, complete the listing and then select ‘add another listing’.  Repeat this process for as many times as you require, until complete.  

For standard or premium options: If you have multiple business interests, we offer the first listing at the full standard or premium price and thereafter you receive 50% off for a second or subsequent business listings.  Contact us to be provided with the discount code before you begin.

I need to amend my details, how do I do this?
Keep your login user and password details somewhere handy, that way you can simply amend any component of your listing at any time.

I’m having trouble listing my business, can you help me?
To ‘Add a Listing’ should be a simple process, but we understand sometimes things can be confusing.  On these occasions we are more than happy to help you, just contact us and we will help you out.

I’ve added my business listing, but I don’t see it online yet?
We manually check all business listings that are submitted to Consciously Living before they are published.  Sometimes there may be a slight delay, but you will never have to wait more than 24 hours.  On an occasion that this period may be a little longer than advised, it would be purely because of some measure totally beyond our control.  We also like to check that your business is the right fit for Consciously Living.  On that note, please don’t be offended if on the rare occasion your business doesn’t quite fit the community and therefore your listing is not published.  In this instance, if you purchased a standard or premium listing you will receive a full refund.

My Consciously Living Membership, when does my listing expire?
The business listing you create on Consciously Living will be live for 1 year.  One month prior to your listing expiring, you will receive a notification email asking if you wish to renew your listing.  Should you choose to, you will then follow the link in your renewal notification and select either the free, standard or premium listing option.  Renewal time is also a great time to consider upgrading your listing if you haven’t already done so.  If you have any questions about your membership and wish to discuss the options available to you, please don’t hesitate to contact us.

What happens if I miss my renewal and my listing has expired?
The only issue here is that your listing will automatically be unpublished from the site.  But the good news is that it remains in the back-end.  All you need to do is simply login to your account and reactivate your listing at your chosen level of membership.  Older listings will eventually be removed from the back-end (general house-keeping our end).  Therefore if this is the case, you can easily repeat the step-by-step process of ‘listing your business’ and re-connect your business to our community in minutes.

Do you support non-profit organisations?
Most definitely.  If you’re a non-profit organisation we offer you a FREE standard listing.  Please get in touch and we will provide you with a free coupon code to add to your shopping basket for when you check out.

Can I upgrade my listing from a free one?
Of course, you can, and best of all you can do this at any time!  There are options available to suit your budget and need for additional features that help with additional exposure.  Simply login to our site, select ‘My Listings’, where you will delete the existing free listing and then select ‘Add a Listing’.  Choose your upgrade, enter your information in the form fields and then proceed through checkout.

Will you always offer free business listings?
Consciously Living is evolving continuously and as such free listings will always be available.  However, some inclusions of a free listing may change, including the way they are currently displayed.

What payment options do you accept?
We accept all major credit cards and debit cards through the trusted and secure Stripe gateway.

I don’t have a credit/debit card, but want to list my business as a standard/premium feature?
In the event, you don’t have a credit card to make payment, you can transfer your payment via direct debit to our bank account.  We provide these details at check-out.  Once the funds clear into the account we will then publish your listing.

How do the ratings and reviews work?
Our community is encouraged to rate and review businesses based on their personal experience.  In order to rate and review, guests must first create a login and user profile to do this.  All reviews are subject to examination by Consciously Living to ensure they are appropriate for posting.  Any reviews deemed inappropriate will not be posted to the site.

Social sharing and community – can we provide you content?
You sure can!  Consciously Living relies on the power of your word of mouth and social sharing.  Thank you for visiting and sharing our website.  If you have something you would like to contribute to the homepage and social pages of Consciously Living we offer the following three options: 

Premium Listings – an informative blog or advertorial is an inclusion with this level.

Conscious Contributions (not selling a product or service just sharing information to connect people and communities – no charge applies).

Advertorial content (where your objective is to sell a product, service or promote an event etc a charge of $50+gst applies).

Social Media promotion is included.

For further information visit ‘Write for Consciously Living‘.

 

Contact

If you have further questions which are not answered here, please contact [email protected] or phone 021 0274 4975 during the hours, 9am-3pm, Monday-Friday.